Crisis Support
Find a range of essential health and support services available any time of day to residents in Waterloo Region. Whether you need immediate virtual health advice, mental health support, or assistance finding a healthcare service, these resources are here to help.
- Health811 - Connects you to a qualified health professional who can provide health advice and information. Talk to a registered nurse 24/7 for free, secure and confidential health advice. Call 8-1-1 (TTY: 1-866-797-0007) or chat online.
- 211 Ontario - A free 24/7 confidential helpline and searchable online database for all community, social, health and government services. Binlingual and translation services available. Call 2-1-1.
- Here 24/7 Mental Health & Addictions Crisis - Provides mental health and addiction services in our region. Call 1-844-HERE-247 (437-3247) TTY: 1-877-688-5501 or visit the website.
- ConnexOntario - Confidential phone, chat, texting and email service that helps people dealing with mental health, gambling, or addiction concerns, or are worried about a loved one. Call 1-866-531-2600 or Text CONNEX to 2-4-7-2-4-7
- Virtual Urgent Care - Access urgent care without leaving home. Online urgent care is available for residents in Southwestern Ontario. Appointment costs are fully covered with an Ontario health card.
- Health Care Connect - The program refers people without a regular family health care provider to physicians and nurse practitioners who are accepting new patients in their community.
- Waterloo-Wellington Health Line - Browse local health services, news, careers and events for the KW4 and greater Waterloo-Wellington region.
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