IF YOU ARE EXPERIENCING A HEALTH EMERGENCY, PLEASE CALL 9-1-1 IMMEDIATELY OR GO TO THE NEAREST EMERGENCY DEPARTMENT.
These services are free and available 24/7. Support is available in different languages.
Health811
A free, secure and confidential service Ontarians can access 24 hours a day, seven days a week to receive health advice from a registered nurse.
211 OntarioA free 24/7 confidential helpline and searchable online database for all community, social, health and government services.
Bilingual and translation are available.
Here 24/7 Mental Health & Addictions Crisis
Access the entire addictions, mental health and crisis sector in our region.
LEARN MORE
9-8-8 Suicide Crisis Helpline
A new Canada-wide three-digit helpline that will provide urgent, mental health support in real-time.
Bilingual and translation are available.
ConnexOntario
ConnexOntario provides free and confidential health services information for people experiencing problems with:
Connecting people with services in their area.
Your Local Pharmacy
Local pharmacies in Ontario now have the ability to treat and prescribe medications for 19 common minor health issues, including pink eye, tick bites, urinary tract infections (UTIs), acne and more.
Urgent Care Centres/Walk-in Clinics
Urgent care centres and walk-in clinics provide same-day treatment for non-life threatening illnesses or injuries, such as infections, sprains, earaches, broken bones and fevers. These centres may have access to diagnostic equipment and on-site laboratory services.
Healthy Aging Resource Portal
Local healthy aging resources for older adults and their caregivers. Access information about:
Waterloo-Wellington Self-Management Program
The Waterloo Wellington Self-Management Program (WWSMP) runs free programs to help people and caregivers in the area manage long-term health concerns. They also provide workshops on self-management support skills for healthcare professionals.
Doctors and Nurse Practitioners Accepting New Patients View a directory of doctors and nurse practitioners who are currently accepting new patients.
ConnectMyHealth is a digital health solution that provides you with an online, single access channel to view your health records from participating hospitals in Ontario Health West Region (Southwestern Ontario). ConnectMyHealth can be used on desktop and mobile devices from within Canada, and there's no cost to use it.
ConnectMyHealth is a web-based tool, so there is no app to download to access your account on an ongoing basis. For added security, an Authenticator app is required to support your Two-Step (Multi-Factor) Authentication during each login to ConnectMyHealth and instructions are provided of how to complete this free, one-time download.
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